Ethical Visibility - Online Doctor Appointment
DocSmart works under the principal of NO COMMISSION from doctors. It
is unethical for doctors to advertise themselves at a cost or pay a
part or percentage of their patients fees to any app company. DocSmart
works on a subscription model and does not charge any commission to
doctors.
Onboarded doctors are seen via filters of Near me, Cost, Speciality,
Complains, Home visit, Online consultation among others.
Those doctors affiliated to any cashless insurance will be seen as
such in filters. The search label of doctors display their Name,
Clinic name, Speciality, Qualification, Years in practise, Rating
review, Clinic address with google map integration along with the fees
of the doctor.
Appointment scheduling
DocSmart allows doctors to take direct bookings from patients. It does
not need an operator or mediator to allocate a booking. Doctors can
set their appointment timings along with leaves and offs as per
clinics. It also allocates the slot timings between two patient’s. On
booking an appointment, the patient’s are initially offered the next
available appointment which can be rescheduled or cancelled both by
the doctor or patient.
OPD creation
Doctors can create an OPD of a patient from the “Appointment label”,
“Search patient” and in “Book Appointment”. The OPD has various
features such as Working Diagnosis, Event diagnosis, Allergies, Past
medical History, Ongoing Medication of various doctors, Reports,
Gallery. It has provision for Patient not brought or Patient brought
dead.
One can create a medical certificate or consent for Procedure in the
OPD module.
Prescription Modules
The OPD created have 3 types of prescriptions : Advanced, Basic and
capture prescription.
The Advanced Prescription is better seen on a computer and has an
advanced OPD module for all specialities such as Medicine,
Paediatrics, Gynaecologists and Orthopaedics. The Paediatrics module
has mile stones, vaccinations etc. The Gynaecologists module has
information on birth control, Menses, Obstetric history, ANC etc. The
Orthopaedics module has all bones and joints along with their range of
movements and types of fractures etc.
The Basic prescription is easy to use on a smart mobile phone with
entry of data in the box’s provided.
The Capture prescription module is created for those doctors who want
to continue using the pen and paper. They can write their prescription
and take an image of the same.
All prescriptions written is saved in the doctors and patients log in.
Generic Prescription
The app has more than 3 lac medicines to choose from. The medicine
chosen along with their dosage is saved along with their Generic Names
and composition in the prescription pdf.
Profile Sharing
Doctors can share their profile with their patients so that the
patients can reach out directly to them digitally. A QR code can also
be downloaded for display in their clinics.
Diagnostic Tests and Centre choice
DocSmart has masters of tests which helps a doctor to choose from.
Doctors can choose a lab directly in the module or write any lab of
his choice to guide the patient to. Tests not in the masters can be
added to the investigation list.
The chosen diagnostic centre in the system will get an intimation
about the same and an appointment can thereby be created for the
patient by the diagnostic center.
Digital Signature
Each document created by the doctor needs to be digitally signed by
the doctor. DocSmart helps create a digital PIN which is linked to the
doctors signature. This authenticates the document.
Individualised Letter head
DocSmart has an individualised letterhead for each doctor with details
of his Name, speciality, qualification, registration number, clinic
address and time.
Doctors can also choose to use their own letter head for the
prescription.
The prescription is digitally signed and is authenticated by a QR code
( Applied for patent)
PRN number
A Patients Registration number ( PRN) is created of all patients for
the particular doctor. This helps in identification of a patient by a
doctor. The PRN number is created such that even a non DocSmart
member’s prescription can be created and stored by the doctor for
himself. Should the patient authenticate himself in the system the PRN
number helps create a DocSmart credential of the patient including the
past records. ( Applied for Patent)
Online Consultation and Video Consultation
DocSmart helps doctors desirous of being available for online and
Video Consultation. During the Covid pandemic, the role of online
consultation has been proven. DocSmart offers both Chat and Video
consultation. It gives provision to patient to send all their records
and files as an attachment for the doctor to study prior to the video
consultation. These records are saved in the online consultation
module.
Medical Certificates
DocSmart helps a doctor create an online Medical certificate for his
patients. Various types of certificates such as Fitness, Under
treatment as well as Customised certificates can be created.
Home Visit scheduling
DocSmart allows patients to request a home visit by a doctor. The
doctor can choose the date and time of fulfilling the request. The
address of the patient is shared with google location. Prescription
module can be used by the doctor on the go.
Doctor Assistant
This is a module which can be used by the doctors assistant to assist
the doctor to schedule appointments, print prescription for the
patient and collect the payment from the patients. The doctor can use
the module by “ticking” in the prescription : Money to be collected by
reception, appointment to be given by reception. The same then
reflects in the doctor assist module for completion by the assistant.
Search Patients
The search patient module allows the doctor to search his as well as
any patient in the system.
He can create an OPD , medical certificate, request online
consultation, message and red flag a patient. He can also view the
last visit, next appointment and balance payable by his patients. The
Doctor needs to request access from the patient if he is not his
patient.
Saved Prescription
All the prescriptions created by the doctor is saved in the
Prescription module. He can search by date or patients name. The
doctor can also upload any prescription he chooses to save in the app.
Saved Images
All the images of the patient captured by the doctor is saved in the
Gallery module. He can search by date or patients name. The doctor can
also upload any image he chooses to save in the app.
Saved Reports of patients
Doctors can upload or capture a report of the patient and save in his
app. Reports generated by the laboratories can be directly shared to
the doctor via the app.
Consent for Procedures
DocSmart helps create an informed transparent consent form which
includes details about the procedure along with its possible
complications and the cost involved. The digitally signed consent by
the doctor can be signed digitally by the patient or guardian via the
app. The form can also be downloaded and saved in the app.
Records of Documents and Certificates
Doctors can save their documents and medical certificates and records
in the app. Covid certificate can be safely uploaded in the app for
quick reference and display. Records entered in the app are
automatically added in the records module.
Medical accounts and Wallet
Doctors can keep track of all their transactions in the app. They can
download the same for accounting purposes. All online transactions are
reflected in the Wallet which can be reclaimed 7 days post completion
of service.
Flag an Abusive patient
Doctors can red flag an abusive patient if he is verbally or
physically abused. An FIR needs to be uploaded to display a red flag
against the patient in the system. Doctors can also remove the red
flag if he chooses to do so.
See balance payable of the patient
The patients label in “appointment” as well as in “search patient”
displays the balance payable the doctor has to receive from the
patient. Doctors can recover the same in the OPD module or in the
accounts module.
Review Rate your patient
DocSmart allows the doctors to review rate the patients. The rating is
kept anonymous.
Read and Post Blogs
Blogs module has been created in the home page as well as inside the
app. Both Admin as well as DocSmart members can share blogs for all to
see.
Medical News
The medical news section of DocSmart posts latest medical news in
India as well as across the globe.